Hi there,
I have bought the tickets with 30 days watch on demand because I am in different time zone. But I am having issues watching any video.
The link takes me to browse. When I click on a video it asks me to subscribe. When I try it says" you are already subscribed" and take me back to the browse site. Ans start all over again.
Please, help.
Kind regards,
Amanda
Hi Amanda - I can confirm you are subscribed. It sounds like a browser cache issue that might be resolved by logging out and logging back in again. I'll raise a ticket with Vimeo support on your behalf, and they should be in touch to resolve this for you.