* Jonathon Frampton - VP Total Rewards, Performance and Shared Services, Baylor Scott & White Health

Learn how Baylor Scott & White Healthcare transformed their talent management and performance process during a pandemic. Understand the culture shift necessary, the measurable improvement and how this new Talent Framework will power compensation and talent movement decisions.

- Overburdensome systems (difficult to implement or communicate) are distracting from meaning and value for employees.
- Accountability for engagement, career development and performance are local and the responsibility of individual teams
- Processes, tools and technology at scale is difficult but there are constants to lean into
- Analytics, in particular prescriptive analytics can change leader and employee experience

This session will explore:

- Our history of talent approaches and the need for transformation - burning platform
- The right side of the equation and how did we get there - the forces that drove us to define our destination
- Our talent framework - the architecture (semi-technical), connectors and combinations of data that start to paint a picture
- Recommendations not Rx - engagement, talent movement, career development - all is local - we cannot make decisions for leaders about their talent just like we should not about how they spend their money
- Maturing our transformation - what are the next steps - increased automation and prescription, driving intelligent workflows

Key takeaways:

- Inspiration from a proven application of analytics to improve talent practices
- A semi-technical understanding of architecting a recommendation engine
- Understanding the value of "right-to-left" thinking